Care Information

• HOW DO I PROTECT MY SUEDE AND NUBUCK PRODUCTS?

To keep your boots in optimal condition, we recommend treating them with a suede/nubuck protector once a month. It's best to apply the protector lightly and sparingly, ensuring you spray from a distance of at least 30 cm. Allow the product to dry for an hour before wearing.
Before using any care product, it's essential to read and follow the instructions provided. We recommend testing the product on a hidden area of your boots first to ensure compatibility. Please note that Black Tulip cannot be held responsible for any issues arising from the improper use of care or cleaning products. If you have any concerns or questions, our Customer Service team is here to assist you.

• HOW DO I PROTECT MY LEATHER PRODUCTS?

To keep your leather boots soft and supple, it's important to provide them with regular oil/moisture treatment. We recommend using a high-quality leather cream at least once a month. Apply the cream using a sponge or brush, focusing on the toe creases, flex points, and around the sole unit of the boot.
Before using any care product, please read and follow the instructions provided. It's advisable to test the product on a small, inconspicuous area of your boots first to ensure compatibility. Please note that Black Tulip cannot be held responsible for any issues arising from the improper use of care or cleaning products. If you have any concerns or questions, please reach out to our Customer Service team for assistance.

• HOW DO I PROTECT MY CALF HAIR PRODUCTS?

Calf hair is a delicate material that may naturally shed. Regular friction or rubbing against other materials can accelerate the shedding process. While you can use a suede/nubuck protector on haircalf products, we recommend spot testing the product first as it may be absorbed into the individual hair fibers, potentially darkening the appearance.
Prior to using any care product, please carefully read the instructions provided and perform a test on a small, hidden area. Black Tulip cannot be held responsible for any issues resulting from the improper use of care or cleaning products. If you have any concerns or questions, please reach out to our Customer Service team for assistance.

• HOW DO I CLEAN MY CANVAS AND VELVET PRODUCTS?

For canvas and velvet materials, we recommend using a suede/nubuck protector lightly and sparingly. After application, allow it to dry for an hour. To clean the item, use a damp cloth. In case of dirt or mud, let it dry naturally and then remove it using a soft brush or a lightly damp, neutral-colored microfiber cloth. Please note that these materials cannot be put in the washing machine.
Always remember to read the instructions provided with the care product and perform a test on a hidden area before applying it to the entire item. Black Tulip cannot be held responsible for any issues resulting from the improper use of care or cleaning products. If you have any concerns or questions, please reach out to our Customer Service team for assistance.

• HOW DO I CLEAN MY SUEDE AND NUBUCK PRODUCTS?

To clean your suede or nubuck boots, start by removing dried dirt or marked fibers using a soft suede brush. Brush gently in the direction of the suede. If your boots get wet, allow them to dry naturally and brush them gently afterward. Please do not wash your suede and nubuck products in the washing machine.
In the case of spills involving corrosive or highly pigmented liquids, immediately soak up the liquid and wipe the affected area with a lightly damp, neutral-colored microfiber cloth. If the stain persists, we recommend seeking assistance from a professional cleaner.
Always remember to read the instructions provided with the care product and perform a test on a hidden area before applying it to the entire item. Black Tulip cannot be held responsible for any issues resulting from the improper use of care or cleaning products. If you have any concerns or questions, please reach out to our Customer Service team for assistance.

• HOW DO I CLEAN MY LEATHER PRODUCTS?

To maintain the integrity of the leather, promptly remove any mud or dirt. Gently clean the leather using a damp microfiber cloth in a neutral color, and allow it to air dry naturally. Please do not wash your leather products in the washing machine.

• HOW DO I CLEAN MY CALF HAIR PRODUCTS?

To clean your haircalf product, we recommend using a damp cloth to wipe away any dirt or spills, followed by gently brushing in the direction of the hair. It's important to avoid excessive force or pressure while brushing. Please do not wash your calf hair products in the washing machine.

• HOW SHOULD I STORE MY ITEMS?

To keep your cherished Black Tulip products in optimal condition, we recommend storing them in a cool, dry place away from direct sunlight. For mid-calf and tall boots, using boot trees is advised to preserve their original shape and prevent creasing in the ankle area. Whenever possible, store your boots in the provided dust bags and box to protect them from dust and maintain their pristine appearance.